Amazon touches commercial leadership, marketing, supply chain, operations, finance, IT, and customer service. That cross-functional reach is necessary, but it often creates fragmented ownership. Important decisions move slowly, competing priorities remain unresolved, and problems persist because responsibility is shared while accountability is unclear.
The Ownership & Governance Workshop helps leadership define who owns the Amazon business, which decisions belong where, and how functions should work together when objectives or incentives conflict. The purpose is not to produce a more detailed organizational chart. It is to create an operating environment in which decisions can be made at the right level, commitments are visible, and one organization—not a collection of departments—remains accountable for Amazon performance.
